At TML Mart, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, contact number, email address, shipping and billing addresses.

  • Order Information: Product choices, quantities, order history.

  • Account Information: Login credentials, user preferences.

  • Device Data: IP address, browser type, operating system, and usage behavior.

  • Cookies: For site performance, user experience, and analytics.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your order status

  • Provide customer support

  • Send updates, promotions, or offers (with your consent)

  • Improve website performance and service

3. Communication Policy

We do not sell or share your personal data with third parties for marketing or advertising purposes.

We only use your mobile number or email for:

  • Order confirmation

  • Shipping and delivery updates

  • Notifying you about special offers, deals, or restocked products

You can always opt out of promotional messages by contacting us.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, such as:

  • Keeping you logged in

  • Remembering cart contents

  • Improving website speed and analytics

You can control cookie preferences in your browser settings.

5. Third-Party Services

We may use third-party services (e.g., for payments, courier, or analytics). These providers are strictly bound to confidentiality and will only use your information as required to perform their services for TML Mart.

Examples include:

  • Payment processors (Easypaisa, JazzCash)

  • Delivery services

  • Analytics tools (Google Analytics, Facebook Pixel)

6. Data Security

Your information is stored securely with industry-standard encryption and protocols. While we do our best to protect your data, no method of transmission is 100% secure.

7. Your Rights

You have the right to:

  • View or request a copy of your personal data

  • Request corrections or deletion

  • Unsubscribe from promotional messages at any time

8. Data Retention

We retain customer information only as long as necessary for:

  • Completing orders

  • Customer service

  • Legal compliance

9. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If such data is discovered, we delete it promptly.

10. Changes to This Privacy Policy

TML Mart reserves the right to update this policy when needed. All changes will be posted on this page with an updated effective date.